About Bruno Thomazelli
I founded Thomazelli Consulting with the vision of helping organisations unlock efficiency, strengthen governance, and harness the power of data to deliver better outcomes. With an MSc in Engineering Business Management from the University of Sussex and a BCS International Diploma in Business Analysis (BCS-IDBA), I bring a strong foundation in process transformation, business intelligence, and continuous improvement.
My career spans across sectors, including housing, financial services, and manufacturing, where I have led transformation projects that improved decision-making, reduced costs, and embedded sustainable change. What inspires me is seeing businesses evolve, moving from complex challenges to clear, data-driven solutions that create measurable impact for both organisations and their customers. At Thomazelli Consulting, my mission is simple: to deliver strategic analysis and future-proof solutions that make businesses stronger, smarter, and ready for the future.
Achievements and expertise
Insurance Service Transformation – The Hyde Group (UK)
Led a comprehensive review of the insurance service within a major UK housing association, redesigning claims processes, strengthening governance, and improving data visibility across the organisation.
Key Contributions
- Redesigned end-to-end claims and governance processes
- Developed a Business Intelligence dashboard to track performance and support decision-making
- Streamlined collaboration between internal teams and third-party providers
Measurable Impact
- +78% operational efficiency in claims handling
- Full digitisation of the property insurance renewal process
- £1.2M uplift in recovery potential through improved recharge management
Qualifications and relevance
I hold an MSc in Engineering Business Management from the University of Sussex, equipping me with a strong foundation in strategic thinking, operations, and data-driven decision-making.
As a Member of the British Computer Society (MBCS), I bring recognised expertise in business analysis, IT-enabled change, and professional best practice.
What this means for clients
- A structured and methodical approach to solving complex business challenges
- Strong alignment with industry-recognised standards and frameworks
- A focus on delivering measurable, outcome-driven results
Value proposition
What makes Thomazelli Consulting different
We bring a blend of strategic thinking with hands-on delivery to drive real, measurable results.
Unlike traditional consulting approaches, we don’t stop at recommendations; we design and implement solutions that create lasting operational impact.
What sets us apart
- End-to-end delivery
From problem definition through to solution implementation, ensuring feasible options translate into tangible business outcomes - Data-driven approach
Leveraging analytics, dashboards, and BI tools to turn complex data into clear, actionable insights to drive improvements - Cross-sector expertise
Experience across housing, financial services, and manufacturing, bringing proven practices from multiple industries - Human-centred focus
Aligning processes and technology with real user needs, improving both operational performance and customer outcomes - Global perspective, local delivery
International experience combined with a practical, accessible consulting approach